Size Guide
Shipping & Returns
If you haven’t taken us to bed yet we would be happy to offer an exchange or refund within 30 days of purchase.
If you’re unhappy with your order for any reason and would like to return it we’d be happy to offer a refund, exchange or credit note of the same value within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition you received it. To ensure it arrives back safely, it must also be returned in the original packaging (including the pillowcase or tote). Don’t forget to clearly state on your returns form whether you’d like a refund or an exchange.
If you have received an item from D&D as a gift, lucky you! If it’s not quite right, you may return it for an exchange or credit note. Please state this clearly when returning.
There’s a few things we can’t accept a return for:
- Monogrammed or bespoke orders
- Underwear, knickers or boxer shorts (gross)
- Socks that have had their labels removed or been tried on (also gross)
- Gift cards
This does not affect your statutory rights.
UK Returns
For customers returning the order from the UK, we offer a free tracked return service through Royal Mail. All you need to do is complete the returns form that came with your order and head to returns.desmondanddempsey.com. Then just fill in the online form, attach your postage label, wrap everything up nice and securely and drop at your nearest post office. In case anything goes wrong, please obtain a proof of postage from the Post Office.
We aim to process returns as quickly as possible, but during peak periods it may take up to two weeks. Please bear with us during these periods, we promise we’re working on it.
INTERNATIONAL RETURNS
Currently we do not offer a free service for international returns. Please complete the returns form that came with your order, and send the package to:
FAO: Desmond & Dempsey Returns
Unit B, Acorn Industrial Park
Crayford Road
Crayford
Kent
DA1 4AL
Please remember to include all the original packaging (the pillowcase or tote too) and to fill out the returns form. Without that, it’s really hard to identify your order and it’s likely the refund or exchange will be delayed.
If you’ve lost your copy of the returns form, you can download another one here.
NEED HELP?
No worries, just give us a call on 02077 205 650 or email customercare@desmondanddempsey.com. Our office hours are Monday to Friday 9am - 5.30pm.
Mens Quilted Robe
- Pick up Line
- Made like your favourite duvet.
- Need to Know
- The quilted fabric will keep you warm when you need it most!
The Quilted Robe brings old-world sophistication to the bedroom. Made from premium cotton and quilted like your favourite duvet, you'll need little else during the cold winter months.
Material Benefits, Why Cotton Is Best In Bed
1. A BETTER NIGHT SLEEP
Cotton allows your skin to breathe and doesn’t trap heat under the covers. Research proves a better night sleep.
2. SWEET SCENTS
Unlike oil-based fabrics which retain odors, cotton is breathable, meaning sweeter smells and fewer washes. Less time with the washing machine is and means saving water and energy.
3. IN IT FOR THE LONG HAUL
Once we're in bed with you, we're there for good baby. Cotton is strong and tough, and not afraid to get dirty. You can rely on it to last.
4. DEFINITELY NOT CLINGY
Cotton can not hold any electric charge, so there’s no chance of any stage 5 behaviour.
5. BETTER WITH AGE
There is no stretch in cotton, so our pyjamas will keep their shape while getting softer with age.
The Originals, Behind the Scenes
Our Artwork, The Story Behind the Design
Three years ago we launched Desmond & Dempsey with a small collection of pyjamas; four prints and two plains. These designs epitomised who we were. Two Englishmen and a girl from down under. They were, and still are, true to our combined aesthetics.
A crisp Australian sense of style paired with a polished and refined English handsomeness. Many a season later, an extension into Men’s and the introduction of a beloved tiger, this first collection remains some of the favourites around the world.
