If you would like to return your D&Ds, we've made the process really straightforward.
Returns are permitted within 30 days of receipt of purchase. Sale items or reduced price items must be returned within 14 days of receipt.
We offer subsidised, pre-paid returns for all markets to make things as easy as possible. All other returns will be at the customer's expense. If choosing the prepaid option, the shipping cost will be deducted from the refund. Please check the portal for return rates for each country.
What to do when returning your D&D's
Please head to our international returns portal HERE and follow the steps to return
Important things to note:
1. Please include the # (hashtag) in front of your order number to gain access to the portal. You'll be able to find your order number on your order confirmation email.
2. Please use the email address associated with the order
**Please note that returns may take up to 5 working days to process once they've been returned.