If you would like to return your D&Ds, we've made the process really straightforward.
We offer subsidised, pre-paid returns for all markets to make things as easy as possible. All other returns will be at the customer's expense. If choosing the prepaid option, the shipping cost will be deducted from the refund. Please check the portal for return rates for each country.

What to do when returning your D&D's
1. Please head to our returns portal HERE to register your return. You’ll need your order number beginning with GE and the email address the order was placed under.
2. Tick the items you wish to return.
3. Print the selected returns form and drop it off at the chosen service
**Please note that returns may take up to 10 days to process once they've been returned.